Thomas Walton

Education

Certificates

Sales Associate

Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Ensured store compliance with applicable laws, guidelines, and safety regulations.

IT Hardware Techician

Familiar with major brands including Apple, Dell, Samsung, LG, Vizio, and Microsoft.
Provided assistance and remedy customer queries over the phone.
Record test or inspection reports describing results or needed repairs.
Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.

Groundskeeper

Cared for grounds by mulching, aerating, trimming, and edging around walks, walls, and flower beds.
Assisted in upkeep of extremely detailed landscape designs
Cleared public and private areas of debris before and after events to maintain safety of grounds for members.

Repair Techician

Conducted diagnostic procedures on Apple iPads to determine root cause of customer problems and provide accurate and timely repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Worked frequently with AppleOS to complete knowledgeable inspections and skilled repairs.

Supervisor

Singularly managed location daily; operated concession stands, balanced operating expenses for participating teams
Maintained equipment, facilities, and inventory to increase customer safety and satisfaction across two locations.
Ability to recognize and resolve conflicts quickly and effectively.
Excellent communication skills, both verbal and written.

Senior Sales Associate

Provided exceptional customer service to foster client relationships leading to increased sales and higher customer satisfaction return ratios.
Consistently performed in the top 5% of sales companywide.
Responsible for the monitoring of inventory shipments, transfers, and sales through a company database.
Ensured store compliance with applicable laws, guidelines, and safety regulations.
Trained, mentored, and supervised sales staff to achieve desired sales performance.