me

Education

  • Centriq: Cloud and Security Specialist Program: Graduated: 02/02/2023
  • Centriq: Full Stack Coding Program: Anticipated Graduation: 05/10/2024

Certificates

  • Microsoft Azure Fundamentals Obtained 11/30/2022
Sales Associate

Vapor Maven

Oct 2023 - Feb 2024

  • Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.
  • Recommend, select, and help locate or obtain merchandise based on customer needs.
  • Ensured store compliance with applicable laws, guidelines, and safety regulations.
IT Hardware Techician

BStock LLC

Nov 2021 - May 2023

  • Familiar with major brands including Apple, Dell, Samsung, LG, Vizio, and Microsoft.
  • Provided assistance and remedy customer queries over the phone.
  • Record test or inspection reports describing results or needed repairs.
  • Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.
Groundskeeper

Indian Hills Country Club

May 2020 - Oct 2020

  • Cared for grounds by mulching, aerating, trimming, and edging around walks, walls, and flower beds.
  • Assisted in upkeep of extremely detailed landscape designs
  • Cleared public and private areas of debris before and after events to maintain safety of grounds for members.
Repair Techician

IResQ

Oct 2019 - Jan 2020

  • Conducted diagnostic procedures on Apple iPads to determine root cause of customer problems and provide accurate and timely repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked frequently with AppleOS to complete knowledgeable inspections and skilled repairs.
Supervisor

All American Indoor Sports

Jul 2018 - Jan 2019

  • Singularly managed location daily; operated concession stands, balanced operating expenses for participating teams
  • Maintained equipment, facilities, and inventory to increase customer safety and satisfaction across two locations.
  • Ability to recognize and resolve conflicts quickly and effectively.
  • Excellent communication skills, both verbal and written.
Senior Sales Associate

Aqueous Vapor

Feb 2017 - Oct 2022

  • Provided exceptional customer service to foster client relationships leading to increased sales and higher customer satisfaction return ratios.
  • Consistently performed in the top 5% of sales companywide.
  • Responsible for the monitoring of inventory shipments, transfers, and sales through a company database.
  • Ensured store compliance with applicable laws, guidelines, and safety regulations.
  • Trained, mentored, and supervised sales staff to achieve desired sales performance.