Education
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Centriq:
Cloud and Security Specialist Program:
Graduated: 02/02/2023
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Centriq:
Full Stack Coding Program:
Anticipated Graduation: 05/10/2024
Certificates
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Microsoft Azure Fundamentals
Obtained 11/30/2022
Sales Associate
Vapor Maven
Oct 2023 - Feb 2024
- Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.
- Recommend, select, and help locate or obtain merchandise based on customer needs.
- Ensured store compliance with applicable laws, guidelines, and safety regulations.
IT Hardware Techician
BStock LLC
Nov 2021 - May 2023
- Familiar with major brands including Apple, Dell, Samsung, LG, Vizio, and Microsoft.
- Provided assistance and remedy customer queries over the phone.
- Record test or inspection reports describing results or needed repairs.
- Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.
Groundskeeper
Indian Hills Country Club
May 2020 - Oct 2020
- Cared for grounds by mulching, aerating, trimming, and edging around walks, walls, and flower beds.
- Assisted in upkeep of extremely detailed landscape designs
- Cleared public and private areas of debris before and after events to maintain safety of grounds for members.
Repair Techician
IResQ
Oct 2019 - Jan 2020
- Conducted diagnostic procedures on Apple iPads to determine root cause of customer problems and provide accurate and timely repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Worked frequently with AppleOS to complete knowledgeable inspections and skilled repairs.
Supervisor
All American Indoor Sports
Jul 2018 - Jan 2019
- Singularly managed location daily; operated concession stands, balanced operating expenses for participating teams
- Maintained equipment, facilities, and inventory to increase customer safety and satisfaction across two locations.
- Ability to recognize and resolve conflicts quickly and effectively.
- Excellent communication skills, both verbal and written.
Senior Sales Associate
Aqueous Vapor
Feb 2017 - Oct 2022
- Provided exceptional customer service to foster client relationships leading to increased sales and higher customer satisfaction return ratios.
- Consistently performed in the top 5% of sales companywide.
- Responsible for the monitoring of inventory shipments, transfers, and sales through a company database.
- Ensured store compliance with applicable laws, guidelines, and safety regulations.
- Trained, mentored, and supervised sales staff to achieve desired sales performance.